GREAT CUSTOMER SERVICE .. THANK YOU ALI HIVAND AND THE REST OF THE STAFF ...
Robert Williams and Dale Williamson gave me excellent customer service and full disclosure while upgrading my lease! I got a better deal on my monthly payments and a brand new car!
Hello, long story short. I went to gardena Honda to get a car and was made a good deal but ended up not getting a good deal. I drove off the lot with a nice Honda from gardena and was given the payment amount on paper and a couple of days later, I was told to bring it back due to bank would not finance so I felt sooo inconvenienced. I called Airport Marina Honda and spoke with Chris and explained what happened and he told me to come down and could work a better deal than Gardena Honda. Chris and Ali helped me out a great deal. Chris got me a way better deal at Airport Marina Honda than Gardena did. I was so pleased with the deal I could not help but to sign. I got a newer car and lower payments. Ali was great also. Ali's customer service skills were amazing. Ali showed me a selection of their cars and explained on each car in detail. Ali greeted me with a huge smile as if I were family and welcomed. Jay was also great with a pleasant personality. I gotta say I had a very pleasant experience at Airport Marina Honda and would recommend to anyone to buy a car from here. Thanks again guys and God Bless. 🙂
I picked this dealer because of the reviews here and proximity. I called and set up an appointment with Bigan the sales manager, who by the way is an awesome being. He set me up with Ali and he was very helpful. Bigan actually got a better interest than my bank on the loan and checked in on us as we began to talk numbers. If you don't want to be closed after you see and test drive the cars because you are still shopping around don't go back inside. Oh and Jay at finance is on it, overall great experience, most staff seem to be on it. I would give 5 stars except when test driving and asked about the weird sound the brakes were making sales rep said they all make that sound. Turns out that car had not been driven for a while and rust had accumulated on the disk brakes. Don't make stuff up just to try and make a sale, be honest and look out for your clients. Overall great experience.
Good customer service
Just got my first car and Emmanuel Ngoka was an EXCELLENT, AMAZING help. He was more concerned with making sure I left the dealership happy and satisfied. This guy was sent from God! Ibwould recommend everyone to see Emmanuel @ Airport Marina Honda.
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