Customer Testimonials
Great customer service, and great service on my car!
Through the Costco Auto Program, I booked an appointment with Nick Ball to look into the 2022 Hybrid CR-V EX-L. Since there was no 2022 Hybrid CR-V EX-L on the lot to test drive, I test drove the 2022 Hybrid CR-V Touring, which has the same engine. I also test drove the 2023 Hybrid Sport AWD, which I felt much more comfortable driving than the 2022 Hybrid CR-V Touring. Frank informed me that Honda isn’t making the EX-L as a hybrid in 2023 and that, due to high demand and limited inventory, the 2023 Hybrid CR-Vs are not part of the Costco Auto Program. I independently ...
After my experience at Gardena Honda, I decided to go to a different Honda dealership, Airport Marina Honda. Daniel Cress was the salesman that assisted me. He was very straightforward and honest, as was the financial manager that helped me. My entire experience was great and smooth. I walked out of there on Dec. 9 happy and still am with my Honda. Thank you guys so much!
Amazing 5 star experience! We damaged our Honda while traveling and needed to get it fixed in order to drive back home. They took us right in without an appointment and fixed it in less than 30 minutes. Speedy, friendly, accommodating service! Big shout out to Monica for an amazing service experience. You were wonderful. The best! THANK YOU!!!!
Me. Roberto Vega made our experience 100x better! He made us feel very comfortable and was super informative. Never left us and answered every questions we had without any complaints. Great service man! Will be coming back again!
There’re no bad car dealerships, just ones you don’t buy from. I’d like to applaud the effort of all involved. The test drive was informative and sales rep demo several safety features. One of the few places that gave me a Costco price sheet. Something happened mid-stream. Loosely, the market condition has changed, and you can’t find a better deal elsewhere! Thank you very much for steering me away! The Costco Auto program is definitely worth it. Helps offset the "unavoidable" dealer options (varies depending on the agreement)
this recent visit was just like the others.... very pleasant and professional.
My experience with Mr Sunil Gangwani was extraordinary, polite and he was well experience. His ability of information make me feel at ease, so I was able to buy my vehicle with no problem because I was comfortable with him. I would recommend him to my friends because he went above and beyond his duty so I was confident I made the right choice.
This was by far the best car buying experience I've ever had. It's a really hard time to buy a vehicle with the chip shortage, but amongst other dealers Airport Marina Honda was the most honest and upfront. I asked them to help me to get in and out quickly because I had to get back home to the kiddos. I knew the car I wanted and we had discussed everything in advance so I was in an out in two hours with a Civic trade in, and drove off in my new CRV. It was the exact ...
Always great customer service. Only complaint is that they don't have a courtesy shuttle system. If wait time is long you have to find you own way back home.
I experienced the most excellent customer service at Airport Marina Honda.
Had my CXR serviced; received quick and professional service.
I have been coming to Aiport Marina Honda for the last 10 years, and I don't plan on stopping. They're simply the best! At my most recent visit, they serviced my car and even conducted a virtual inspection where the technician walked me through what he did. I really appreciated how he gave me detailed and invaluable information about how to care for my car's tires year-round.
(Translated by Google) excellent atention (Original) muy buena atencion
Nice staff. Nice service.
Everyone there was super amazing and helpful! Dan was such a great help, love that guy! I got the car that was right for me with all their hard work to make it happen. Thanks again guys!
Awesome, fast, honest.. I love my new ride 💕😘
We came here for a repair. While we waited we thought about car options. Sunil Gangwani (sales and leasing consultant) took us and showed what we were interested in. Gave us options, prices, and a test drive. Was very helpful through the whole process. Friendly, courteous, encouraging. Didn't feel any pressure.
Everyone is so helpful and they all work so hard to make the experience better than any other dealership. They always seem to look for ways to save me money and I am very appreciative.
Went in with my girlfriend to buy a car from Airport marina Honda and walked out with a smile ! Robert Williams is the best . Professional and a great person overall . Thank you for making my purchase smooth . Love my new jeep !
We purchased our 2019 Honda CRV used almost six months ago from Airport Marina Honda. Today, we brought it in for a Multi Point Inspection service. I dreaded making the appointment and took a whole day off from work. To my surprise, the whole experience was smooth and took less than the two hours originally quoted. Thank you Christopher Magana and Martin Puentes for your professionalism and customer support. Kudos to the whole team.
Spoke to Fidel G he showed me the 2022 Honda Accord sport. Fidel was very Knowledgeable, pleasant , great customer service in understanding what i was looking for. He tried hard to earn my business. The only reason I didn’t buy was because of the markup & accessories installed on car. We were too far apart to make a deal. My experience was great other then his manager who was very abrasive. Fidel did a great job. This dealership is charging $9999 markup plus dealer installed accessories. They were willing to Negotiate 🙄. UPDATE : I Was able to purchase my new Honda Accord ...
Prem Mir was very very helpful - ask for him!
Airport Marina Honda provided me with the best customer service possible and ensured that I was comfortable with making my first purchase. The Sales Consultant, Lucelly greeted me with a warm welcoming and guided me every step of the way. She provided me with details about the car I was interested in purchasing, which made my decision a lot easier. The Sales Manager, Bijan was really helpful in helping me create a plan for purchase and ensured I'd get what was right for me. Overall, my experience here was the best.
I purchased my 2022 Honda HR-V on 11/13/2021, my salesperson was Dora Rocha she was professional and knowledgeable about the car. I 'am very happy with my purchased. I will be customer for life. Thanks Airport Marina Honda!
My experience with Sandra, Mark, Bijon, and the finance team at this dealership was top notch. I rolled my Tacoma just days prior to finding this one in their inventory and this team got me on the road so quickly and professionally. Highly recommend this dealership and their team! Thank you!
I have a good experience at Airport Marina Hona because of the car's quality and the nice customer seIvice
Dora and Mark have been very kind and supportive in trying to address different purchasing options. Thank you!
It's never fun to have to ask a stranger for assistance but when your safety is at stake, put your pride aside and do it! I went to see Garret at AIRPORT HONDA today and he didn't let me down. In fact he and his team went out of their way to make me feel like I was the only customer of the day...when I know that his service department was VERY busy. Thank you to Garret, Edward and Monica for their TOP NOTCH SERVICE. Integrity is about what you do when no one is looking. These ...
I bought my 2006 Honda CRV at Airport Marina Honda and have had all work done at their service dept. Lyle in the service dept has been so wonderful, nice and helpful the entire time. I would suggest any Honda owners to take their vehicles their!!
Dora Rocha was the best! She was so great to work with; super nice and personable. She made the sales process a breeze and assisted me every step of the way. Thanks again Dora! 5 stars all the way!
Bought used vehicle for my daughter (we don’t live in LA). Sales, prep and service were very good! I was comped a rental car while waiting for final preparations/sale Thanks to Johnny, Bijan
Fabulous!
Johnny M was great with service and follow-up!
took my car in for servicing today and they took excellent care of me solve the problem immediately thank you Frank and thank you to the young lady that said the write-up
Fast service and friendly staff.
It’s always good service and fast. I do recommend.
A very great place to get your car done. I work with Moncia and she was the most respectful person I ever met. Without knowing me and my mom and my first time there made me and my mom very comfortable she went out her way for me when she didn’t have to.A very beautiful human and I want to say thank you again God bless and the car drive great
It a nice place and very friendly staff
Got a same day appointment to check out my car's battery. They were quick to address the issue and fix it (we just changed the battery, everything else worked fine). Randy was friendly and followed up with me after the assessment to see what I wanted to do. Reasonably priced.
Randy was very communicative, and I had a great experience!
Great service and friendly people !
Fast, efficient, professional service.
Great and friendly service! Thanks Fiona!
Sunil Gangwani this sales person was with me from start till the end of the process . He went above and beyond to give me excellent customer service and this is my second purchase from this dealership. I was very Happy and satisfied with the end results .
Sunil and the team were very honest and upfront. If you come down to Airport Honda. Make sure you ask for Sunil. I received a deal on Civic Hatchback.
Lyle and Adam were accommodating, friendly, and helpful right from the start. They definitely made it a good experience. The service department at Airport Marina Honda is great!!
I hardly write reviews but I've been coming to airport marina honda for quiet some time now and I keep coming back because of their customer service and willing to work with me the! It started with my first lease about 10 years ago , I once tried another honda in dtla and hated it, the sales man afterwards tried hitting on me and the financial man totally lied gave me a card with his name honoring the 1st maintenance fee but when I got there he no longer worked there and dtla honda didn't honor it! However at Airport ...
No shady sales taxes, hidden costs, or attempts to upsell. The car costs what it costs, and they do their best to get you any applicable discounts (student, military, Honda loyalty, etc.). The staff is kind and professional.
needed a tire replaced. Garo Couldn’t have made it any easier. I was in and out.
Our business relies on our vehicles to be 100% road ready 24/7 therefore I can firmly say that Airport Marina Ford has met that challenge more than a few times plus they have taken the extra steps to keep my personal vehicles running with zero down time
This is a great dealership that has outstanding service. I have bought five cars here and have been very pleased will no haggling. The service department is great and I have been dealing with them for years.
Overall, a very positive experience. My car was ready in the time stated by the service advisor. Your staff is friendly, professional and personable.
Doing things in a timely matter
Anthony is an amazing salesman. Wasn’t pushy at all and took good care of us the whole time.
Great experience no haggle they helped me get the best deal very satisfied and glad I went to this dealer
They are fair and listen to the customer.
Great customer service, everyone I come in contact with is very friendly and tries to do their best to find needed information right away
Great Service!
Great service and quick turnaround time on any maintenance I've gotten done on the car!
Fast services and they explain everything good discount and prices
Quick and professional.
Airport Marina Ford gives very good service with a smile! Love this place!!!
Great customer service! They were able to help me with everything I needed! And fixed a problem under my car without charge
They always get me back on the road , great customer service
Rachael was awesome.
Never have a problem with staff and service
Customer Service is just excellent!
thank you, very good experience.
Everything worked, went as planned, and top level associate help. Thanks!
Friendly service. They were knowledgeable about the vehicle I purchased.
Valoo was great! I would definitely return here for future car purchases.
Good service and pretty close to me
Great service. Best in So California.
Love all the folks at Airport Marina Honda. The service team is top notch. Well run shop. Everyone is professional, friendly and provide thorough yet fast service. Even though it's farther drive than the one closer to my home or work, I prefer taking my car where I know it will be handled appropriately and I won't be talked into services I don't need.
Ferdinand Sefa and Terry Williamston did a super job helping me acquire my first new car in almost 20 years. They were both extremely polite, accommodating and worked hard to make sure i was comfortable with the deal as well as the car. The most impressive thing was their follow up the next day and the next week to make sure I was loving my new car and i am! I will go back there and recommend this dealership to my Friends and family.