Danielle the service manager was so courteous to my elderly parents when they needed to come in to correct a mistake made by another service provider on their newer HRV. She investigated thoroughly,, found a solution, completed the work perfectly, gave us the lowest discountable price and above all was so courteous and decent to my elderly parents. Unexpected experiences like these deserve mention because all we usually have are complaints about dealer service departments.
The manager Bijan was a great man which did his best to solve my sophisticated problem.
My family and I were driving through the area on a Saturday afternoon and we desperately needed a new tire. Lisa Brito in the service department went above and beyond to make sure we were taken care of. Quite simply, Lisa and the service technicians saved the day all with a pleasant smile and attitude. We had a great experience with the service on our car and would recommend a visit. We will be back whenever we are in the area and in need. Thank you Airport Marina Honda. P.S. This is a legitimate review and experience.
Best experience buying a car ever. From start to finish I worked with Sandra and she was pleasant, knowledgeable, and very calm. She didn't try to up-sell me at all. She was honest and understanding of my price range and car of interest. I went to 3 other Honda dealerships before making a choice of where to buy my car and trust me, this is the best Honda dealership in town. The actual dealership was clean and well organized. Once I got back into the financial department, I worked with Jay. He was wonderful as well and explained everything to me in a way that made sense which was a breathe of fresh air! They were able to work with me on the pricing of the vehicle and once all was said and done, I drove away in a beautiful brand new car that I now have the pleasure of sitting in traffic on the 405 in! HIGHLY RECOMMEND this dealership!
Went in because all the lights on my dashboard were on and I was helped immediately. My car had to stay overnight and they were able to get me a rental. Thank you so much Danielle, I appreciate how helpful you were.
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