Customer Testimonials
Went in with my girlfriend to buy a car from Airport marina Honda and walked out with a smile ! Robert Williams is the best . Professional and a great person overall . Thank you for making my purchase smooth . Love my new jeep !
We purchased our 2019 Honda CRV used almost six months ago from Airport Marina Honda. Today, we brought it in for a Multi Point Inspection service. I dreaded making the appointment and took a whole day off from work. To my surprise, the whole experience was smooth and took less than the two hours originally quoted. Thank you Christopher Magana and Martin Puentes for your professionalism and customer support. Kudos to the whole team.
I smell gas so I will bring my car back for a check.
Spoke to Fidel G he showed me the 2022 Honda Accord sport. Fidel was very Knowledgeable, pleasant , great customer service in understanding what i was looking for. He tried hard to earn my business. The only reason I didn’t buy was because of the markup & accessories installed on car. We were too far apart to make a deal. My experience was great other then his manager who was very abrasive. Fidel did a great job. This dealership is charging $9999 markup plus dealer installed accessories. They were willing to Negotiate 🙄. UPDATE : I Was able to purchase my new Honda Accord ...
Prem Mir was very very helpful - ask for him!
Airport Marina Honda provided me with the best customer service possible and ensured that I was comfortable with making my first purchase. The Sales Consultant, Lucelly greeted me with a warm welcoming and guided me every step of the way. She provided me with details about the car I was interested in purchasing, which made my decision a lot easier. The Sales Manager, Bijan was really helpful in helping me create a plan for purchase and ensured I'd get what was right for me. Overall, my experience here was the best.
I purchased my 2022 Honda HR-V on 11/13/2021, my salesperson was Dora Rocha she was professional and knowledgeable about the car. I 'am very happy with my purchased. I will be customer for life. Thanks Airport Marina Honda!
My experience with Sandra, Mark, Bijon, and the finance team at this dealership was top notch. I rolled my Tacoma just days prior to finding this one in their inventory and this team got me on the road so quickly and professionally. Highly recommend this dealership and their team! Thank you!
Dora and Mark have been very kind and supportive in trying to address different purchasing options. Thank you!
It's never fun to have to ask a stranger for assistance but when your safety is at stake, put your pride aside and do it! I went to see Garret at AIRPORT HONDA today and he didn't let me down. In fact he and his team went out of their way to make me feel like I was the only customer of the day...when I know that his service department was VERY busy. Thank you to Garret, Edward and Monica for their TOP NOTCH SERVICE. Integrity is about what you do when no one is looking. These ...
I bought my 2006 Honda CRV at Airport Marina Honda and have had all work done at their service dept. Lyle in the service dept has been so wonderful, nice and helpful the entire time. I would suggest any Honda owners to take their vehicles their!!
Dora Rocha was the best! She was so great to work with; super nice and personable. She made the sales process a breeze and assisted me every step of the way. Thanks again Dora! 5 stars all the way!
Bought used vehicle for my daughter (we don’t live in LA). Sales, prep and service were very good! I was comped a rental car while waiting for final preparations/sale Thanks to Johnny, Bijan
Fabulous!
Johnny M was great with service and follow-up!
took my car in for servicing today and they took excellent care of me solve the problem immediately thank you Frank and thank you to the young lady that said the write-up
Fast service and friendly staff.
It’s always good service and fast. I do recommend.
A very great place to get your car done. I work with Moncia and she was the most respectful person I ever met. Without knowing me and my mom and my first time there made me and my mom very comfortable she went out her way for me when she didn’t have to.A very beautiful human and I want to say thank you again God bless and the car drive great
It a nice place and very friendly staff
Got a same day appointment to check out my car's battery. They were quick to address the issue and fix it (we just changed the battery, everything else worked fine). Randy was friendly and followed up with me after the assessment to see what I wanted to do. Reasonably priced.
Randy was very communicative, and I had a great experience!
Great service and friendly people !
Fast, efficient, professional service.
Great and friendly service! Thanks Fiona!
Sunil Gangwani this sales person was with me from start till the end of the process . He went above and beyond to give me excellent customer service and this is my second purchase from this dealership. I was very Happy and satisfied with the end results .
Sunil and the team were very honest and upfront. If you come down to Airport Honda. Make sure you ask for Sunil. I received a deal on Civic Hatchback.
Lyle and Adam were accommodating, friendly, and helpful right from the start. They definitely made it a good experience. The service department at Airport Marina Honda is great!!
I hardly write reviews but I've been coming to airport marina honda for quiet some time now and I keep coming back because of their customer service and willing to work with me the! It started with my first lease about 10 years ago , I once tried another honda in dtla and hated it, the sales man afterwards tried hitting on me and the financial man totally lied gave me a card with his name honoring the 1st maintenance fee but when I got there he no longer worked there and dtla honda didn't honor it! However at Airport ...
No shady sales taxes, hidden costs, or attempts to upsell. The car costs what it costs, and they do their best to get you any applicable discounts (student, military, Honda loyalty, etc.). The staff is kind and professional.
needed a tire replaced. Garo Couldn’t have made it any easier. I was in and out.
Our business relies on our vehicles to be 100% road ready 24/7 therefore I can firmly say that Airport Marina Ford has met that challenge more than a few times plus they have taken the extra steps to keep my personal vehicles running with zero down time
This is a great dealership that has outstanding service. I have bought five cars here and have been very pleased will no haggling. The service department is great and I have been dealing with them for years.
Sunil Gangwani is perfect salesman at Airport Marina Honda . He gave us very good customer service. We have satisfactory buying experience. special thanks to Bijan.
Overall, a very positive experience. My car was ready in the time stated by the service advisor. Your staff is friendly, professional and personable.
Doing things in a timely matter
Anthony is an amazing salesman. Wasn’t pushy at all and took good care of us the whole time.
Great experience no haggle they helped me get the best deal very satisfied and glad I went to this dealer
They are fair and listen to the customer.
Great customer service, everyone I come in contact with is very friendly and tries to do their best to find needed information right away
Great Service!
Great service and quick turnaround time on any maintenance I've gotten done on the car!
Fast services and they explain everything good discount and prices
Quick and professional.
Airport Marina Ford gives very good service with a smile! Love this place!!!
Great customer service! They were able to help me with everything I needed! And fixed a problem under my car without charge
They always get me back on the road , great customer service
Rachael was awesome.
Never have a problem with staff and service
Customer Service is just excellent!
thank you, very good experience.
Everything worked, went as planned, and top level associate help. Thanks!
Friendly service. They were knowledgeable about the vehicle I purchased.
Valoo was great! I would definitely return here for future car purchases.
Good service and pretty close to me
Great service. Best in So California.
Love all the folks at Airport Marina Honda. The service team is top notch. Well run shop. Everyone is professional, friendly and provide thorough yet fast service. Even though it's farther drive than the one closer to my home or work, I prefer taking my car where I know it will be handled appropriately and I won't be talked into services I don't need.
Recall maintenance took less than one hour!
Ferdinand Sefa and Terry Williamston did a super job helping me acquire my first new car in almost 20 years. They were both extremely polite, accommodating and worked hard to make sure i was comfortable with the deal as well as the car. The most impressive thing was their follow up the next day and the next week to make sure I was loving my new car and i am! I will go back there and recommend this dealership to my Friends and family.
I do want to say thank you to Maria and Lyle. I very much appreciate their consideration and support in attending to my problem. It was the best experience I had with a dealership ever.
The sales people are great!!!
Great experience at Airport Marina Honda. Leased a 2020 Civic EX with Lucy’s help - the best compact car I’ve driven. Quick off the line, fun to drive and plenty of space. Would definitely lease from them again. Always felt safe and got to test drive a few models before making the decision.
Michelle was very helpful and extremely nice.
Prompt and courteous service. However, my car had an A01 code in the diagnostic (change oil & rotate tires), and all I see on the Invoice is Multi-point inspection and Oil & filter change (no description on the type or weight) with no mention of tire rotation.
(Translated by Google) I really like the service they are always very friendly I highly recommend it (Original) Me gusta mucho el servicio siempre son muy amables Lo recomiendo mucho
The best team is here at Airport Marina Honda. I came here to have a maintenance check up on my 2018 Honda Accord and ended up buying my car! My 3 year lease ended and I wasn't sure what to do. While waiting for my car, I spoke with Mike Acosta who gave me all the options. Mike has helped me with my leases since 2009. I test drove the new Honda 2021 Accord, with Mike wearing a mask, face shield, sitting in the back seat with the windows open. I felt very Covid safe! Danielle Juarez ,the service director followed up with ...
Best experience I've ever had at a car dealership. Mike Acosta was fantastic; best salesperson I've ever had the pleasure dealing with. Mike and dealership follow all COVID-19 safety protocols (entire process for leasing new Civic occurred outside). In and out in an hour and a half. Will definitely lease or buy from Airport Marina Honda again!
I dropped off my vehicle using the overnight drop off at this dealership. I called later in the day to ask the progress of the oil change. No one had checked the drop off box that day so my car had not been serviced. I expressed my disappointment to this incident. A manager was able to reach out to me and help me resolve the issue. It was great to see that the dearship strived to resolve the error and directly work with me to ensure that I am a happy customer.
A excellent job was done on my car and the right steps were taken!!
Great customer service, handled the lease transaction in a timely manner. This is our second lease from this location and I'm sure it won't be the last.
Great place. Got me in and out.
Feel like I totally got ripped off. Charged me "Surge" labor charge and when I asked why was the labor charge so much they couldn't even tell me what it was other than more than the normal $175 hour. I googled what I should have paid for a starter replacement for my Honda and they charged me hundreds more than it should have been. It would have cost $175 to get my car back. I told them it was the starter. I paid almost $900 for something that should have been closer to $600. Update: Still had a problem and they ...
Excellent source of information about the services provided. Very knowledgable staff.
I've been with Airport Marina Honda for about 10yrs.and it feels like home for me and my lease. Once a few years ago I tried another Honda center (DD) and that was a mistake. The service department here is nice courteous and never pushy.
My sales rep Lucy was very friendly and accomodating throughout the whole transaction. I also worked with her manager Mark, he was actually really good and very easy to work with. We were able to communicate eachother's thoughts and we really understood our needs in order to complete the transaction. I am very pleased with my purchasing experience at Airport Marina Honda!
Very happy with my experience at Airport Marina. Professional and non-pushy.
Furshad was amazing. Extremely thoughtful and helpful! Rare and appreciated
Good experience. Easy to make an appointment, got in early and worked through the details with the service agent. I was in and out in just over an hour, which was reasonable for the work I needed. I would go back to have additional work done if that comes up in the future.
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